Who Do I See About …? | Service Directory | NC State ISE

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Who Do I see About …?

Last Updated: 08/18/2022 and all information on this page is accurate and up-to-date

Do you need some assistance with an NC State ISE-related issue but are unsure who to ask? Below is a service directory of many daily tasks performed in the department and who is responsible for completing them. If you don’t find your answer, you can send us your question via e-mail.

ProcedureSolution
Access to building, classroom and labs equipped with access card readersComplete the Building/Lab Keycard Access Request Form. If you are still having issues, please contact the undergraduate services coordinator.
Administrative office staff managementFor special requests or personnel problems, contact Jasmine Petway.
Appointments for EHRA and SHRA employeesContact Jasmine Petway.
Building security, problems with lighting, air conditioning, minor, non-minor issues, etc.Contact the NC State Facilities Department at 919.515.2991. If you are still having issues, please contact ISE's facilities liaisons Christina Pucci or Tim Switzer.
Classroom A/V supportFor Fitts-Woolard Hall 4th floor classrooms

For Fitts-Woolard Hall 2nd floor classrooms

  • For A/V issues, contact the ClassTech.

  • For facility issues, contact the University Classroom Hotline at 919.515.1555.

Computer software and hardware supportComplete a form for your specific issue on the IT and Computer Issues web page. If you are still having issues, please contact ISE Service Desk.
Conference room A/V supportComplete the Report PC/IT Issue Form. If you are still having issues, please contact the ISE Service Desk.
Conference room scheduling
Course scheduling
Current graduate student issues like requesting exams, graduation process, processing forms, leaves-of-absence and assistantship payContact the graduate services coordinator.
Current undergraduate student issuesContact the undergraduate services coordinator.
Department head's calendarContact Karen Welton.
Effort reports (TEARS)Contact Bailey Ulm.
Faculty Start Up FundsContact Tim Switzer.
Faculty Time and EffortContact Bailey Ulm.
Fax sending/receivingA fax machine is located in the ISE mailroom (4143 FWH). If you do not have access to the mailroom, contact Emily Lewis.
Fed Ex/special delivery sending/receivingContact Emily Lewis.
Final grade reportsContact the undergraduate services coordinator.
Forms for summer pay
Foundation/Discretionary FundsContact Tim Switzer.
Grade change forms (undergraduate and graduate)Grade Change Forms can be completed through Mypack Portal (SIS). If you still need assistance, grad student should contact the graduate services coordinator. and undergrads should contact the undergraduate services coordinator.
Graduate student advisingPh.D. students should contact Russell King and masters students should contact S. Sebnem Ahiska King.
Graduate student room assignments (after cleared with appropriate faculty)After you have been cleared by an appropriate faculty member, contact the graduate services coordinator.
Immigration mattersContact the Office of International Services (OIS). For international employment issues, contact NC State Human Resources Department (HR).
IMSEI ProgramContact Bill Irwin.
ISE AmbassadorsContact Kanton Reynolds.
Leave recordsContact Jasmine Petway.
Master of Engineering Management ProgramMany of your questions can be answered in the MEM FAQ. If you still need assistance, contact Brandon McConnell or Julie Ivy.
Office and teaching supply purchasesContact Emily Lewis.
OR ProgramContact Linda Smith.
Payroll for bi-weeklyContact Christina Pucci.
PhotocopyingA full-service copier is located in the ISE mailroom (4143 FWH). If you do not have access to the mailroom, contact Emily Lewis.
Purchases of $5,000 or moreAll purchases should have a corresponding Purchase Request Form. If you still need assistance, contact Christina Pucci.
Purchases under $5,000All purchases should have a corresponding Purchase Request Form. If you still need assistance, contact Christina Pucci or Emily Lewis.
RecruitmentContact Debbie Allgood-Staton or Karen Welton.
Research Administration and Contracts and Grants
Research Development - Funding Opportunities
Research Experience for Undergrads (REU)Contact Kanton Reynolds or the undergraduate services coordinator.
State Appropriated Funds including start-up, return of release time, and other special fundingContact Tim Switzer.
Supervise and train student assistantsContact Karen Welton.
Teaching assistantshipsContact The Grad School.
Teaching assistantships/Research Assistantships (hiring process)Contact the graduate services coordinator.
Telephone list (updates)Contact Emily Lewis.
Textbook ordering
Orders are due in the bookstore:

  • Spring Semester - October 15

  • Summer Sessions - March 15

  • Fall Semester - April 15

Contact the undergraduate services coordinator.
Travel authorizationsComplete the Travel Authorization Form as soon as you decide to go. If you are still having issues, please contact Christina Pucci.
Travel reimbursementsComplete the Travel Reimbursement Form within 30 days of your trip. If you are still having issues, please contact Christina Pucci.
Typing, word-processingContact Emily Lewis.
Undergraduate studentsContact Kanton Reynolds or the undergraduate services coordinator.