Who Do I See About …? | Service Directory | NC State ISE
Do you need some assistance with an NC State ISE-related issue but are unsure who to ask? Below is a service directory of many daily tasks performed in the department and who is responsible for completing them. If you don’t find your answer here, you can send us your question via e-mail.
Procedure | Solution |
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Access to building, classroom and labs equipped with access card readers | Complete the Building/Lab Keycard Access Request Form. If you are still having issues, please contact Danita Taylor. |
Administrative office staff management | For special requests or personnel problems, contact Debbie Allgood-Staton. |
Appointments for EHRA and SHRA employees | Contact Debbie Allgood-Staton. |
Building security, problems with lighting, air conditioning, minor, non-minor issues, etc. | Contact the NC State Facilities Department at 919.515.2991. If you are still having issues, please contact ISE's facilities liaisonsChristina Pucci or Debbie Allgood-Staton. |
Classroom A/V support | For Fitts-Woolard Hall 4th floor classrooms
For Fitts-Woolard Hall 2nd floor classrooms
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Computer software and hardware support | Complete a form for your specific issue on the IT and Computer Issues web page. If you are still having issues, please contact ISE Service Desk. |
Conference room A/V support | Complete the Report PC/IT Issue Form. If you are still having issues, please contact the ISE Service Desk. |
Conference room scheduling |
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Course scheduling |
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Current graduate student issues like requesting exams, graduation process, processing forms, leaves-of-absence and assistantship pay | Contact Jasmine Petway. |
Current undergraduate student issues | Contact Danita Taylor. |
Department head's calendar | Contact Karen Welton. |
Effort reports (TEARS) | Contact Bailey Ulm. |
Faculty Start Up Funds | Contact Debbie Allgood-Staton. |
Faculty Time and Effort | Contact Bailey Ulm. |
Fax sending/receiving | A fax machine is located in the ISE mailroom (4143 FWH). If you do not have access to the mailroom, contact Mabel Yancy. |
Fed Ex/special delivery sending/receiving | Contact Mabel Yancy. |
Final grade reports | Contact Danita Taylor. |
Forms for summer pay |
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Foundation/Discretionary Funds | Contact Debbie Allgood-Staton. |
Grade change forms (undergraduate and graduate) | Grade Change Forms can be completed through Mypack Portal (SIS). If you still need assistance, grad student should contact Jasmine Petway and undergrads should contact Danita Taylor. |
Graduate student advising | Ph.D. students should contact Russell King and masters students should contact S. Sebnem Ahiska King. |
Graduate student room assignments (after cleared with appropriate faculty) | After you have been cleared by an appropriate faculty member, contact Jasmine Petway. |
Immigration matters | Contact the Office of International Services (OIS). For international employment issues, contact NC State Human Resources Department (HR). |
IMSEI Program | Contact Bill Irwin. |
ISE Ambassadors | Contact Wendy Coleman-Blue. |
Leave records | Contact Debbie Allgood-Staton. |
Master of Engineering Management Program | Many of your questions can be answered in the MEM FAQ. If you still need assistance, contact Brandon McConnell or Julie Ivy. |
Office and teaching supply purchases | Contact Mabel Yancy. |
OR Program | Contact Linda Smith. |
Payroll for bi-weekly | Contact Christina Pucci. |
Photocopying | A full-service copier is located in the ISE mailroom (4143 FWH). If you do not have access to the mailroom, contact Mabel Yancy. |
Purchases of $5,000 or more | All purchases should have a corresponding Purchase Request Form. If you still need assistance, contact Christina Pucci.
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Purchases under $5,000 | All purchases should have a corresponding Purchase Request Form. If you still need assistance, contact Christina Pucci or Mabel Yancy.
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Recruitment | Contact Debbie Allgood-Staton or Karen Welton. |
Research Administration and Contracts and Grants |
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Research Development - Funding Opportunities |
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Research Experience for Undergrads (REU) | Contact Kanton Reynolds or Danita Taylor. |
State Appropriated Funds including start-up, return of release time, and other special funding | Contact Debbie Allgood-Staton. |
Supervise and train student assistants | Contact Karen Welton. |
Teaching assistantships | Contact The Grad School. |
Teaching assistantships/Research Assistantships (hiring process) | Contact Jasmine Petway. |
Telephone list (updates) | Contact Mabel Yancy. |
Textbook ordering Orders are due in the bookstore:
| Contact Danita Taylor. |
Travel authorizations | Complete the Travel Authorization Form as soon as you decide to go. If you are still having issues, please contact Christina Pucci. |
Travel reimbursements | Complete the Travel Reimbursement Form within 30 days of your trip. If you are still having issues, please contact Christina Pucci. |
Typing, word-processing | Contact Mabel Yancy. |
Undergraduate students | Contact Kanton Reynolds or Danita Taylor. |